We are still working hard to solve the email problems.
7, June 2004, 11:56am - We are still working hard to solve the email problems. Eric stopped to sleep for two hours at about 3am when he thought he had resolved the problem. At 5am, he went back to work. We now have two servers trying to wade thru the backlog of undelivered mail. One of the servers is not filtering spam as well as the other.
There are in excess of 200,000 messages in the queue waiting to be sent and delivered (of those messages, more than half are spam...what a crime!). While mail is not working correctly as yet, messages are getting through. You will notice a slow trickle of mail - and more spam than usual - in your mailbox. We continue to do nothing else but work on the mail servers and answer customer phone calls. We know there is a mail problem. We are working non-stop in an effort to solve the problem.
We do not know at this moment when it will be fixed, but please know that we will not stop trying until the problem is solved. We are grateful for your patience while we try to make things work correctly again. Thanks for your understanding.